The Comprehensive Community Needs Assessment (CCNA) assesses Glendale’s changing community needs to help prioritize health and wellness initiatives. Utilized by organizations throughout the community, the project is led by representatives of our three area three hospitals: Glendale Adventist Medical Center, Glendale Memorial Medical Center, and Verdugo Hills Hospital. CCNA serves as the basis of multiple population health initiatives and community collaborations.

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The Comprehensive Community Needs Assessment is designed to provide an evaluation of the major health and social needs and strengths in the greater Glendale area and neighboring communities. This comprehensive assessment provides a synthesis of detailed community-wide demographic and health status data from primary qualitative research and secondary data sources. The assessment was conducted by Center for Nonprofit Management, on behalf of the three not-for-profit hospitals serving the Glendale community:

  • Glendale Adventist Medical Center
  • Glendale Memorial Hospital and Health Center
  • Verdugo Hills Hospital

The overall objectives of the project are as follows:

  • To evaluate and prioritize health needs within the City of Glendale and neighboring communities by conducting a community-wide assessment, customized to each hospital’s defined service area, which measures key health indicators.
  • To assure that the statutory requirements of Senate Bill 697 are met through the proposed community-wide assessment project.
  • To design an assessment that is intended for use by the three hospitals in preparing an annual community benefit plan over the next three years in accordance with Senate Bill 697, with the potential to:
    • Engage community partners in an ongoing community health priority-setting process and dialogue
    • Increase awareness and utilization of existing resources
    • Facilitate coordination and collaboration among the hospitals, community based organizations, and the Los Angeles County Department of Public Health to implement needed health improvement projects that address unmet community health needs.


  • Primary and secondary data analyzed.
  • Surveys sent to 200 organizations.
  • Twenty one agencies (public and private) provided data.
  • Assets mapping completed for SPA-2.
  • Data collected around four target groups:
    • Children (age 0 to 17)
    • Adults (age 18 to 64)
    • Seniors (age 65+)
    • Low Income and Uninsured

The Hospital Community Benefit Program (HCBP), defined in the Health and Safety Code, Division 107, Part 2, Chapter 2, Section 127340 – 127360, is commonly referred to as “SB 697”. Passage of Senate Bill 697 in 1994 aided in refocusing attention on a collaborative approach to identifying and addressing community health needs. The enabling legislation states that private not-for-profit hospitals “assume a social obligation to provide community benefits in the public interest” in exchange for their tax-exempt status. Therefore, under the community benefit legislation, a private not-for-profit hospital in California is required to:

Conduct a community needs assessment every three years to identify unmet community health care needs,

Develop a community benefit plan in consultation with the community, and

Annually submit a copy of its plan to the Office of Statewide Health Planning and Development (OSHPD).

As not-for-profit hospitals, Glendale Adventist Medical Center, Glendale Memorial Hospital and Health Center, and Verdugo Hills Hospital are subject to the provisions of California Senate Bill 697, community benefits legislation. The community health needs assessment is envisioned to serve as a foundation for greater community cooperation to meet health needs. Through use of a common assessment, non-profit hospitals will be able to better coordinate and target their community benefit programs avoiding duplication of services with others. The identified needs, and their prioritization, will provide direction to the City of Glendale and other community and county entities as it determines deployment of public health resources. This will, in turn, result in a more coordinated allocation of both public and private health resources in Glendale. In addition, it is hoped that the community-wide health needs assessment will also stimulate greater collaboration between and among healthcare providers, government agencies, and community organizations.

Assets Mapping

Assets mapping is a strategy for “asset-based community development” and is based on the recognition of a unique combination of assets that exists in each community. Historically, the approach has been to focus on a community’s needs, deficiencies and problems. By comparison, assets mapping focuses on a community’s capacities and assets. The proposed SB 697 needs assessment combines the two approaches into a single strategy that links needs to community assets.

The main objective of assets mapping is to provide communities with a geographically oriented database of community assets. The intent of assets mapping is to identify what resources already exist in the community, how the resources are networked, and how these existing resources could be utilized to address priority needs and issues in the community. This, in combination with measurements of health status indicators should provide not only a method for constructing networks to address community health needs, but also a mechanism for understanding community well-being. Assets mapping will also provide information that the hospitals could use to build collaborations with other institutions providing similar services, complementary services, or serving similar populations.

Key Priorities

Chronic Disease Management

  • More prevention and management programs for asthma, diabetes, and obesity.

Affordable Housing

  • More financial assistance programs for housing available to low and middle income families and seniors.
  • More transitional/emergency housing for homeless, re-entry, and at risk populations.

Oral Health

  • More prevention programs geared to early childhood.
  • Low cost dental services for the uninsured and disadvantaged.

2013 Community Needs Assessment Triennial Report for the San Fernando and Santa Clarita Valleys

The City of Glendale is located in the San Fernando Valley. Therefore, additional statistics and information about Glendale can be found in the Community Health Needs Assessment report produced by Northridge Hospital Medical Center and Valley Care Community Consortium. To see a copy of the report, click on the link below:

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